Communication & Processes
Appreciating Your Community: Our Management Company's Promise
Our management company is grateful for entrusting us with your community. That’s why we have a highly responsive and expert team available 24/7, committed to making your role within the community as effective and efficient as possible by providing you with the information. We aim to provide unparalleled customer service to owners. Our services are designed to support your board and committees and to uphold accountability to represent all owners.
Securing your Association Records
At Capital Association Management we provide secure storage of Association records as well as offer conversion of paper documents to electronic version if needed. Converting paper documents to electronic format has many benefits, including improved efficiency and enhanced accessibility. Electronic files can be easily searched, shared, making it easier for owners to gain access to Association records. This further more assists the Association if and when an official records request is received.
Enhancing Board/Committee Support Through Effective Communication
Communication is a powerful tool that can help increase support for vital Association decisions. When members are kept informed about the issues that their community faces and understand why the Board of Directors has made specific decisions it helps owners feel well-represented. Additionally, effective communication creates an avenue for members to express their comments, concerns, requests and ideas allowing all owners a platform to be heard. With our state of the art software, AppFolio, Community Updates, Zoom led & in person meetings we help bridge all aspects your Association needs for a successful and informed Membership.
Architectural Control & Compliance
Architectural control is an essential aspect of community associations. It ensures that the community’s aesthetic and structural integrity is maintained and improved over time. The primary goal of architectural control is to create a visually appealing and desirable community that will attract and retain residents. Architectural control committee review and approve of any changes or modifications to the exterior of a property within the community. This includes changes to the home’s color, landscaping, fencing, and other exterior features. The review process ensures that the changes are consistent with the community’s guidelines and standards and do not negatively impact the community’s overall image. At Capital Association Management we ensure that all requests are streamlines and processed whether your community has monthly meetings or would like to see a more efficient process created.
Enforcing Covenants - Procedures for Compliance, Violation Tracking and Reporting
At Capital Association Management, we aim to ensure compliance with covenants with regular site inspections to guarantee that regulations are being followed. With our state of the art software, AppFolio, violations are tracked automatically and escalated based on predetermined standards, and fines set in place your Association.